Remove The Timing Trap
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What Customer Survey Practice Drives You Nuts the Most?

SurveySensum

I recently bought a new smartphone and received a customer satisfaction survey. Being in the industry for the past 10+ years I understand the value of gathering customer feedback , so I clicked on “start survey” and set out to give my honest opinion. Are they gathering feedback or testing my vocabulary? ” Seriously?

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Are you making this critical connection with your customers to strengthen relationships and drive loyalty?

Waypoint Group

The key to scalably accelerating profitable growth is by creating truly loyal customers. Here’s why that’s true and how to make this critical, emotional connection with your key customer contacts to strengthen relationships and drive true loyalty. The customer certainly does… are you listening?